ISO 20000 27000 Information Technology Service Management

What is ISO 20000? Find out why ISO 20000 is a good option for your business
Are you interested in knowing the simple answer to the question "What is ISO 20000?"
It's not difficult to imagine that you're not the sole one. This article will provide a reason the reason why ISO 20000 has benefits for your company. Find out the ISO 20000 requirements you must be able to meet, and the steps you should complete to get certified.

A brief introduction to the fundamentals of ISO 20000
ISO 20000 (International Standard for IT Service Management) is an international standard for IT Service Management published by ISO (the International Organization for Standardization) and ICE (the International Electoral Commission). To become an international standard, ISO 20000 had to be endorsed by a majority of its member countries, which means it is accepted by the majority of countries worldwide. Check this Information technology - Service management link.

The standard defines a system of management that allows you to deliver IT services that are more beneficial to your clients and employees of your company. ISO 20000 gives you the methodology and the framework for managing your ITSM and allows you to demonstrate that your business adheres to best practices. By adhering to the requirements, you can be able to achieve the best practices. This will improve your delivery and quality of IT services. ISO 20000 is suitable for all businesses, regardless of size, or industry.

What is ISO 20000 like ITIL?
The major difference between ISO 20000 & ITIL is that ISO 20000 provides the framework and methodology (providing the pieces to build the ITSM jigsaw puzzle) and ITIL gives the specifics (the best method) of how to manage each IT process in your company (i.e. how to put it all together.

It's helpful to remember the fact that ISO 20000 tells you what to do and ITIL shows you how to do it.

ISO 20000 cannot be used in isolation. It can be implemented separately from ITIL but they complement each other well.
ITIL is not a standard is a framework for best practices that help align your IT services to your company's larger needs. ITIL certification for companies is not an alternative. However, it is possible to comply with the best practices guidelines.
ISO 20000 is based upon the ITIL basic principles and may be certified by your business.
People who are looking for excellence in ITSM and internationally recognized certification can get certified by ITIL as well as ISO 20000 (e.g. It is also possible to take the basic course, which is described below.
ISO 20000 certification for organizations is essentially the evidence that the best practices have been followed. It is not required to be certified by ISO 20000. However, it is much easier to achieve this in the event that your ITIL method is utilized for IT service management. For more information, please go through our whitepaper ITIL and ISO 20000. See this ISO 27000 for more.

It is important to know the reasons behind ISO 20000 matters.
It is important to know the way ISO 20000 affects your company's overall success. IT can help you reach your organizational goals. It has an impact on your work environment and on your communications - it's essential to the way you conduct business.

You use IT to beat your competition to get your message to a larger audience, to become more productive and more efficient. IT is essential for improving your revenues, reducing costs, and enhancing your image.

You're trying to maximize the value of your IT investments. IT services must be designed, managed, managed and effectively delivered. IT projects usually fail, or are over budget if there's poor management of IT services. The management of ongoing costs can be a challenge and often leads to businesses failing before they achieve any return on investment.

It is evident that top-quality IT service standards are essential for your success. To ensure this quality you should get the ISO 20000 certificate.